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Shipping & Delivery
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. TAARAGHAI WEAVES AND BEADS (OPC) PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact us on our email reachus@taaraghai.com
Returns & Refunds
We take great care to show and describe items as accurately as possible. We package and ship with care. We generally do everything we can to make your experience the very best it can be. That said, we also recognize that mix-ups, mistakes, and mishaps are bound to happen, as we are all humans.
If your goods are damaged or if you receive an incorrect product, we would be happy to give you the following alternatives:
- Exchange the goods for an alternative of your choice to equal value.
- Give you a full refund* for the price you paid for the goods.
- Return and exchange requests must be received within 3 days of receiving your order in the mail.
- To process a return or exchange an item, items must be in new, unused and untampered condition.
- The buyer is responsible for paying for any additional return and exchange shipping costs.
- All purchases made with a discount code or during a sale are final sale and cannot be exchanged or returned.
- Some types of goods are exempt from being returned, like following:
Non-returnable items: Paper Jewelry, Wall Decors, Blouses. This list is subject to change from time to time.
- Upon authorization of your return/refund request, we would be happy to offer you refund or replacement.
* You can get your money back into your originating bank account or you can opt for a gift card which can be used for any future purchase on our website www.taaraghai.com
- Usually, gift cards are the most preferred option of refunds on our website. You can use them as per your convenience, there is no expiry to a gift card.
Returned Shipments
If your shipment comes back to our workshop for any reason, we can ship out again for an additional shipping fee. To avoid returned shipments, please ensure that your shipping address is correct at checkout or get in touch with us before your order ships. Once the shipment goes out the door, we are not able to adjust shipments or delivery addresses.
- In order to get a defective/unused item replaced : Contact us via the Contact Us Page or drop a mail at reachus@taaraghai.com
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